Terms and Conditions

Missed Appointments & Cancellations

• A $25 No-Call/No-Show Fee will be charged for missed appointments without prior notice.
   
• Cancellations must be made at least 24 hours in advance via the patient portal or by phone.
   
• Text messages are not accepted for cancellations
   

Communication Policy

• Personal text messages are not permitted for any reason, including appointment changes or medical inquiries.
   
• Medication refill requests must be submitted by telephone only.
   
• Please allow up to 72 hours for prescription requests to be processed.
   

Office Conduct

• Rude, disruptive, or inappropriate behavior toward staff will not be tolerated and may result in termination of care.

2.5% processing fee on Credit Card Transactions